Shipping Policy

 

Shipping Policy

Last updated: September 14th, 2025

At Nuzum Furniture Store, we partner with Artisan Furniture Canada to ensure your handcrafted furniture is delivered safely and efficiently across Canada. All shipments are fulfilled by Artisan Furniture Canada on behalf of Nuzum Furniture Store.

Artisan Furniture Canada Fulfillment Office Address:
Global Vision Direct limited
3080 Yonge Street, Suite 6060,
Toronto, Ontario, M4N 3Nl Canada


Free Delivery Service

We offer free delivery within Canada on all orders.

  • Delivery Timeframe: Estimated delivery time is 3–5 working days from the date your order is processed.
  • Packaging: Every product is packaged according to professional mail-order packaging standards to ensure it arrives in perfect condition.

Delivery Methods

  1. Smaller items and giftware, including accessories, are shipped via secure parcel services such as Canada Post, UPS, or FedEx.
  2. Delivery services can be tracked using the tracking number provided in your order confirmation email.
  3. Goods are delivered directly to the end customer’s address anywhere in Canada.

Delivery Notifications

  1. If you provide a mobile phone number at checkout, you’ll receive a text message confirmation with your delivery date.
  2. Delivery staff may call prior to arrival for the initial delivery attempt to ensure successful receipt.

Free Delivery Coverage

Free delivery is available in all provinces and territories of Canada:

  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Northwest Territories
  • Nova Scotia
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

Customer Support

We work exclusively with trusted logistics partners who are committed to quality and timely delivery.

While Artisan Furniture Canada manages fulfillment and shipping, Nuzum Furniture Store remains your main point of contact.

If you experience any shipping issues, delays, or damaged goods, please reach out to us directly at nuzumfurniturestore@gmail.com, and our team will assist you immediately

Terms and Conditions

For additional details regarding returns, damages, or order adjustments, please refer to our Refund Policy and Terms of Service.