Privacy Policy


Privacy Policy – Nuzum Furniture Store

Effective Date: September 14th, 2025

Thank you for choosing Nuzum Furniture Store (referred to as “we,” “us,” or “our”), your destination for handcrafted artisan furniture, shipped by Artisan Furniture Canada. We are committed to respecting your privacy and protecting your personal information when you browse, shop, or communicate with us through our website, customer service channels, or other parts of our services (collectively, the “Services”).

By using or accessing the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to any information that identifies you or could reasonably be linked to you. We may collect:

  • Contact Information: Name, billing and shipping addresses, phone number, email address
  • Payment Details: Card information, transaction history, payment confirmations
  • Account Details: Username, password, preferences, and account settings
  • Order Information: Items you browse, add to cart, purchase, return, or exchange
  • Communications: Customer support inquiries, messages, or feedback
  • Device & Usage Info: IP address, browser type, pages visited, and time spent on our Services

2. How We Collect Personal Information

We collect personal information through:

  • Direct Interactions: Creating an account, placing orders, contacting us, or submitting forms
  • Automatically: Cookies and similar technologies track device and interaction data
  • Third-Party Services: Artisan Furniture Canada and other trusted providers for fulfillment and customer support
  • Marketing or Referral Partners: Limited data received from promotions, referrals, or campaigns

3. How We Use Your Information

We use your personal information to:

  • Process and Fulfill Orders: Payment processing, shipping, returns, and order updates
  • Enhance Your Experience: Save preferences and provide personalized recommendations
  • Communicate With You: Respond to inquiries, send order updates, and provide customer support
  • Marketing and Promotions: Share updates on products, promotions, or content (you can opt out anytime)
  • Security and Fraud Prevention: Detect suspicious activity and protect accounts
  • Legal Compliance: Respond to legal requests and enforce our terms

4. How We Share Your Information

We share your personal information only in limited circumstances:

  • With Artisan Furniture Canada: Our fulfillment partner responsible for producing and shipping your furniture
  • With Service Providers: Payment processors, IT providers, analytics services, and other partners who help us operate our store
  • With Marketing Partners: Platforms such as Google, Facebook, Instagram, and Microsoft Bing for advertising and promotions
  • With Your Consent: For reviews, social media integrations, or special promotions
  • For Legal or Safety Reasons: To comply with law or protect our rights and safety
  • Business Transactions: In the event of mergers, acquisitions, or sales of assets

5. Shopify and Platform Services

Our website is hosted on Shopify, which provides e-commerce infrastructure. Shopify may process some personal data, including payment and device information. Learn more about Shopify’s privacy practices here: Shopify Privacy Policy

6. Third-Party Links

Our site may link to external websites, such as artisan profiles, blogs, or social media platforms. These sites have their own privacy practices, and we encourage you to review them before sharing any personal information.

7. Children’s Privacy

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect information from minors. If you believe a child has provided personal information, contact us to request removal.

8. Data Security & Retention

We implement reasonable safeguards to protect personal information, including secure servers and encrypted checkout. However, no method of transmission or storage is completely secure.
We retain personal information as long as necessary to:

  • Fulfill orders and provide customer support
  • Comply with legal obligations
  • Maintain business records

9. Your Rights & Choices

Depending on your location, you may have rights including:

  • Access: Request details about the personal data we hold
  • Correction: Request updates or corrections
  • Deletion: Ask us to delete your data (with some exceptions)
  • Data Portability: Request a copy of your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications via links in emails

To exercise these rights or ask questions, contact us at:
Email: nuzumfurniturestore@gmail.com
Phone: +15874338774

10. International Data Transfers

If you are outside Canada, your data may be transferred and stored in other countries (including the U.S. and Canada) where privacy laws may differ. We implement safeguards to ensure your data is protected in accordance with applicable laws.

11. Policy Updates

We may update this Privacy Policy to reflect changes in business, legal requirements, or services. We will revise the Effective Date and post the updated version here. Please check back regularly.

Contact Us

For questions, concerns, or to exercise your privacy rights, please reach out:
Email: nuzumfurniturestore@gmail.com
Phone: +15874338774